Refund Policy
A legal disclaimer
At All the Above, we strive to provide meaningful, high-quality Reiki sessions, intuitive guidance, and readings. We want every client to feel supported and satisfied with their experience.
1. Booking and Payments
-
Payment for sessions is required at the time of booking.
-
Payments are processed securely through our trusted third-party providers.
2. Refund Eligibility
-
Full refunds or credits are available if you cancel or reschedule 24 hours before your scheduled session.
-
Cancellations made after the cancellation window may not be eligible for a refund.
-
Missed sessions without prior notice will be considered a no-show and are non-refundable.
3. Exceptional Circumstances
We understand that unexpected events happen. In special circumstances (e.g., illness, emergencies), please contact us as soon as possible. Refunds or rescheduling may be granted at our discretion.
4. Digital Products or Online Content
If you purchase digital products (e.g., guided meditations, downloadable resources), refunds are generally not available once the product has been accessed or downloaded.
5. How to Request a Refund
To request a refund, please contact us at:
Include your name, session date, and reason for the request. We will review and respond as soon as possible.
6. Policy Updates
We may update this refund policy from time to time. The most current version will always be posted on this page.